Parent FAQ
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We start with a conversation about personality, pace and subject needs, then introduce a tutor for a no-pressure meet. If it is not the right fit, we rematch at no extra cost.
Sessions are online by default, which keeps travel calm and lets us match from a wider tutor pool. We can discuss in-person options where we have local coverage.
We prepare children thoroughly, without turning home into an exam hall. Practice is familiar and paced. We do not use countdown urgency or aggressive drilling.
Pause with reasonable notice. Tutor changes are part of our promise — we would rather rematch than ask a family to push through a poor fit.
Intro packages are billed up front for the first block. Unused prepaid sessions can be discussed case by case; see the refund note on the enquiry confirmation. This is a placeholder until legal copy is confirmed.
Primarily Key Stage 2 through GCSE. We keep groups small in spirit even in 1:1: the work is always pitched to the child in front of us, not a year-label average.
